Temat: crisis communication

Skocz do pozycji: 1.

Tytuł:: Crisis Communication During the Covid-19 Pandemic
Autorzy:: Szczepański, Piotr
Kanik, Tomasz
Tematy:: crisis
crisis situation
pandemic
information
communication
crisis communication; Pokaż więcej
Data publikacji:: 2023
Powiązania:: https://bibliotekanauki.pl/articles/6419275.pdf Link otwiera się w nowym oknie
Źródło:: Logistics and Transport; 2023, Vol. 57-58, No. 1-2; 39-54
1734-2015
Pojawia się w:: Logistics and Transport
Opis:: Crisis communication is an important element in the fight against the Covid-19 pandemic. It allows for efficient exchange of information between the government and society. The crisis situation caused by Sars-CoV-2 has a negative impact on human life and health as well as on the information environment. Institutions and specially appointed teams responsible for providing information are obliged to provide reliable information based on expert knowledge. A dangerous phenomenon is disinformation, which, combined with the pandemic, may cause an increase in the crisis situation and the risks associated with it. Crisis communication based on principles and goals will lead to overcoming the effect of panic, fear and ignorance among the public. The aim of the article is to present the methods of crisis communication during the Covid-19 pandemic. In order to draw conclusions about the researched problem, the method of analysis of sources conducted with the technique of desk research secondary data analysis was used. Existing materials, including developed reports and summaries, were analysed.
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 2.

Tytuł:: Plotka w korporacyjnej komunikacji kryzysowej
Gossip in Corporate Crisis Communication
Autorzy:: Bielenia-Grajewska, Magdalena
Tematy:: crisis communication
corporate communication
culture
gossip; Pokaż więcej
Data publikacji:: 2011
Powiązania:: https://bibliotekanauki.pl/articles/468728.pdf Link otwiera się w nowym oknie
Źródło:: Prakseologia; 2011, 151; 209-222
0079-4872
Pojawia się w:: Prakseologia
Opis:: The aim of this paper is to show the role of gossip in corporate crisis communication. The author wants to present how gossiping can be understood and to highlight its ethical dimensions related to profession and culture. The aim of this section is not only to show its unethical aspects but also some potential advantages in organizational settings. In the last part of this work the author discusses the role of gossip in corporate crisis communication.
Dostawca treści:: Biblioteka Nauki

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na półce

Skocz do pozycji: 3.

Tytuł:: The role of social media in emergency management during the 2019 flood in Poland
Autorzy:: Domalewska, Dorota
Tematy:: emergency management
crisis management
crisis communication
social media
flood; Pokaż więcej
Data publikacji:: 2019-12-24
Powiązania:: https://bibliotekanauki.pl/articles/576185.pdf Link otwiera się w nowym oknie
Źródło:: Security and Defence Quarterly; 2019, 27, 5; 32-43
2300-8741
2544-994X
Pojawia się w:: Security and Defence Quarterly
Opis:: The aim of this article is to discuss the role of social media platforms, Facebook and Twitter, during the floods that took place in Poland in May 2019. The following research questions guided the study: (1) How is social media used by different actors at various stages of the disaster management cycle? (2) To what extent were social networking sites used during the 2019 floods in Poland? The study employed social media analytic tools to analyze social media data published on Facebook and Twitter qualitatively and quantitatively in the period from 1 March to 10 June 2019. Social Media is used during emergencies by various actors for different purposes: emergency services use it to broadcast weather alerts and situational updates; authorities communicate weather alerts and offer assistance; mass media outlets share up-to-date information; individual users connect and share their experiences of the disaster as well as express political views; organizations spread general comments, situational updates and political comments. Despite several drawbacks, such as the chaotic spread of messages, their unreliability and the politicization of the news- feed, social networking sites support disaster management. Therefore, they should be incorporated as an additional communication channel during emergencies.
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 4.

Tytuł:: Childlessness in Griffins: A Crisis Communication Perspective
Autorzy:: Kościelna, Joanna A.
Tematy:: crisis communication
crisis
duchy of Pomerania
Griffins
childlessness; Pokaż więcej
Data publikacji:: 2023
Powiązania:: https://bibliotekanauki.pl/articles/23947555.pdf Link otwiera się w nowym oknie
Źródło:: Studia Medioznawcze; 2023, 4; 62-73
2451-1617
Pojawia się w:: Studia Medioznawcze
Opis:: Objective: This study aims to reconstruct the Griffin dynasty’s response to the existential threat posed by their childlessness, examining it through the lens of funerary prints. It seeks to understand the communication methods employed and assess their effectiveness. Research concept and methods: The analysis focuses on the dynasty’s image crisis, utilizing funeral sermons, orations, and literature on crisis communication. Conclusions: The demise of the Duchy of Pomerania in 1637 highlights the early modern state’s vulnerability to biological factors, particularly the fertility of its ruling class. The absence of heirs posed a significant risk of political upheaval, as evidenced by Pomerania’s eventual territorial division and loss of political sovereignty in 1648. The Griffin dynasty and their advisors adeptly communicated the threat of their lineage’s extinction to the Pomeranian populace. They endeavored to mitigate the societal unrest this revelation caused by rallying their subjects around shared values such as history and Lutheranism. They also implied collective guilt by suggesting that the princes’ childlessness was a divine punishment for the people’s sins. Their communication strategy, incorporating established patterns, framing, biblical references, metaphors, and rhetorical devices, aimed to preserve the dynasty’s reputation and legacy. Notably, they highlighted their achievements, such as legal reforms, the founding of the University of Greifswald, the Stettin Pedagogical College, the endorsement of Lutheranism as the ‘true faith’, and their stewardship of the Church, to secure a favorable historical remembrance. Cognitive value: This article explores the Griffin dynasty’s childlessness as a crisis scenario, analyzing the communication strategies employed to maintain the dynasty’s image.
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 5.

Tytuł:: W świecie komunikacji rola public relations w sytuacjach kryzysowych
In the World of Communication Crisis Situations - the Role of Public Relations
Autorzy:: Cybulska, J.
Tematy:: komunikacja kryzysowa
kryzys
public relations
sytuacja kryzysowa
crisis
crisis communication
crisis situation; Pokaż więcej
Data publikacji:: 2010
Powiązania:: https://bibliotekanauki.pl/articles/372754.pdf Link otwiera się w nowym oknie
Źródło:: Bezpieczeństwo i Technika Pożarnicza; 2010, 4; 59-64
1895-8443
Pojawia się w:: Bezpieczeństwo i Technika Pożarnicza
Opis:: W artykule przedstawiono rolę i zadania Zarządu oraz komórki public relations w sytuacji kryzysowej w firmie. Autorka przedstawia ogólne informacje na temat kryzysu, co go może wywołać, jakie są jego symptomy i w jakich obszarach działalności organizacji może wystąpić. Opisuje także działania profilaktyczne, jakie powinna podjąć każda organizacja, aby zabezpieczyć się przed wystąpieniem kryzysu. Przedstawia działania i procedury reagowania w trakcie samej sytuacji kryzysowej oraz te, które każda dotknięta kryzysem firma powinna zrobić po jego zażegnaniu. W końcowej części artykułu porównuje podejście do komunikacji i samej sytuacji kryzysowej na świecie oraz w Polsce.
The article presents the part and the task of the Board and the public relations dpt. in critical situation in the organization. Authoress presents general information, what it is crisis, what can generate the crisis situation, what are the symptoms and it in what areas of organizations activity can it appear. The article describes preventive works which can protect organization against consequences of crisis situations. it presents the procedures of reacting in phase of critical situation as well as what the organization should do after the crisis. In the final part of the article compares the treatment of communication in crisis in the world and in Poland.
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 6.

Tytuł:: Who defines the narrative of crisis? The case of an Estonian online boycott campaign against an international supermarket chain
Autorzy:: Tampere, Päivi
Tampere, Kaja
Abel, Scott
Tematy:: crisis communication
social media
boycott
media relations
issues management
definition hegemony; Pokaż więcej
Data publikacji:: 2016
Powiązania:: https://bibliotekanauki.pl/articles/471266.pdf Link otwiera się w nowym oknie
Źródło:: Central European Journal of Communication; 2016, 9, 1(16); 57-72
1899-5101
Pojawia się w:: Central European Journal of Communication
Opis:: This study examines the impact of social media activism in the form of a boycott case through the analysis of online and mass media news articles. The article reviews a conflict between a supermarket chain and its Estonian customers in April 2010, and focuses on definition hegemony (the process by which the crisis is defined), the reaction of journalists and consumers to the case, and its impact on a company’s crisis communication. It examines the role of social media in formenting a crisis and keeping it active. The analysis of social media and mass media texts, as well as press releases, suggest that citizens have power over corporations because of their ability to raise questions, be critical of company behavior, and in defining the crisis narrative. The findings indicate that who is able to define the crisis can significantly affect its course.
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 7.

Tytuł:: Contingency Theory and Public Emotions in Crisis Communication –A Conceptual Study
Autorzy:: Rose, Rainy
Kumar, V. Vijay
Kesari Jena, Lalatendu
Tematy:: contingency theory
crisis communication
conflict management
emotions
cognitive appraisal
coping; Pokaż więcej
Data publikacji:: 2023
Powiązania:: https://bibliotekanauki.pl/articles/18758472.pdf Link otwiera się w nowym oknie
Źródło:: Journal of Education Culture and Society; 2023, 14, 2; 30-48
2081-1640
Pojawia się w:: Journal of Education Culture and Society
Opis:: Aim. Problems are inevitable in the subtleties of organizational communication, but it does not mean confronting them is uncontrollable. This paper aims to offer a conceptual structure for investigating contingency theory in Public Relations (PR) during an organizational crisis. The research investigates PR practitioners’ use of advocacy and accommodation in contingency theory to intervene in crisis communication. It also offers insights into the public’s emotional response and coping mechanisms during a crisis, as well as how understanding these emotions (such as anger, anxiety, fear, and grief, among others) could aid PR professionals in developing more effective crisis communication methods. Method. Empirical research was conducted on the basis of literature reviews by observing and analyzing the existing literature on contingency theory, crisis communication in organizations, and public emotions. Results. This conceptual paper proposes and empirically tests a few propositions. The implications for future studies are included in the paper. Findings promote the adopting a dual-continuum strategy that might assist public relations professionals in preferring superior crisis management strategies for obtaining desired organizational outcomes. Conclusion. The authors assert that PR professionals must move from embracing Grunig’s four models of excellence to contingency theory for communicating strategically with the public. The authors propose to adopt a dual-continuum approach that varies from advocacy to accommodation and might provide practical guidance to choose a better stance adopted by the organization towards the public during a crisis. The negative emotions of the public influenced by a crisis along with their emotional coping approaches are also discussed.
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 8.

Tytuł:: RISK UNIVERSITY: UNCERTAINTY OF THE LATE MODERNITY COMING TOO EARLY
Autorzy:: DEUTSCHMANN, MARCIN
WANKE, MICHAŁ
Tematy:: COVID-19
pandemic
risk
uncertainty
late modernity
critical theory
peripheries
crisis communication; Pokaż więcej
Data publikacji:: 2020-04-14
Powiązania:: https://bibliotekanauki.pl/articles/1036132.pdf Link otwiera się w nowym oknie
Źródło:: Society Register; 2020, 4, 3; 145-160
2544-5502
Pojawia się w:: Society Register
Opis:: The study examines how a regional university, having recently overseen a dramatic internationalization, deals with the consequences of COVID-19, and how the students - many of whom are international and coming from the global peripheries - experience the pandemic. The study is informed by the critical theory of late modernity and capitalism - especially the theory of uncertainty and risk (Beck, 1992; Beck, Giddens, & Lash 1994). It explores the power relations of the communicative dynamic between the administrators managing the crisis and the students perceiving and living it. It is an early-stage research report, published days after a pilot study was run. A survey among international students (including local, tuition-fee paying, and exchange students) was distributed to obtain initial responses. The analysis is complemented by insights based on close observation of the unfolding situation and analysis of the documents issued by the university. The findings explain the uncertainty experienced by international students, characteristic of many CE universities. The study covers the topics of attitudes towards epidemics, information imbalance, perception of security, and evaluation of the responses. The paper concludes with an urgent call to recently internationalized universities for a recognition of the complexity of students’ fears.
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 9.

Tytuł:: War or Peace Journalism? Study of Media Coverage by Russian Media Outlets of the Trade War Between China and the USA
Autorzy:: Tuzov, Viktor
Tematy:: Trade War
Crisis Communication
Media Frames
Peace and War Journalism
Russian Media; Pokaż więcej
Data publikacji:: 2021-12-28
Powiązania:: https://bibliotekanauki.pl/articles/2042928.pdf Link otwiera się w nowym oknie
Źródło:: Central European Journal of Communication; 2021, 14, 2(29); 217-236
1899-5101
Pojawia się w:: Central European Journal of Communication
Opis:: In recent years, the trade war between China and USA became one of the most important crises not only in global economic relations, but also in the international political agenda. The trade war between the world’s major powers also involved the core countries from differing regions, due to the significance of the trading streams between China and the USA. Therefore, Russia as one of the core countries was also affected by this trade war and attempted to develop own policy and economic relations towards the two sides. The current research is devoted to analysing the Russian media coverage of the trade war between China and USA based on content analysis and the implication of structural differences existing in the current Russian media system into war and peace journalism paradigms.
Dostawca treści:: Biblioteka Nauki

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Skocz do pozycji: 10.

Tytuł:: Wybrane media społecznościowe w komunikowaniu rządowym w dobie pandemii COVID-19
Selected Social Media in Government Communication in The Time of the COVID-19 Pandemic
Autorzy:: Lusińska, Anna
Miłoszewska-Podrażka, Ewa
Tematy:: social media
government crisis communication
COVID-19
media discourse; Pokaż więcej
Data publikacji:: 2022
Powiązania:: https://bibliotekanauki.pl/articles/63163457.pdf Link otwiera się w nowym oknie
Źródło:: Zarządzanie Mediami; 2022, 10, 1; 57-73
2353-5938
2354-0214
Opis:: Given the situation of the COVID-19 pandemic, which caused global social and economic disruptions, including the largest global recession since the Great Depression, and therefore the lack of reliable information on the situation related to the spread of the virus, Polish authorities in government news releases, through social campaigns, reached for social media. The article aimed to identify and analyze selected media tools used in government communication during the first year of the COVID-19 pandemic in Poland, as well as an attempt to assess this type of communication. The text uses methods such as case study, desk research, and media content analysis. The following research questions were posed: how did the Polish government try to inform the public opinion about the dangers of the pandemic? What content was the government communicating to the Poles through social campaigns regarding the pandemic? What was the reaction of Polish society to crisis government communication? What picture is emerging from the crisis government communication using social media in Poland during the pandemic, and what are the conclusions of this? Research has shown that the crisis communication of the Polish government sparked a discussion of a confused society on social media. At the same time, it showed the inability of the Polish government to use social media to communicate with society in a life- and health-threatening situation. The article joins the discussion on the methods and quality of government communication in Poland during the greatest crisis of the 21st century.
Dostawca treści:: Biblioteka Nauki

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